Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior.

2. How We Use Cookies

SkillzyHub uses cookies to enhance your experience on our platform and to help us understand how our Service is being used. We use cookies for the following purposes:

• Authentication and security
• Remembering your preferences and settings
• Analyzing site traffic and usage patterns
• Improving site functionality and user experience
• Providing personalized content and features

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the basic functionality of our website and cannot be disabled. They include:

• Authentication cookies: Keep you logged in during your session
• Security cookies: Protect against cross-site request forgery and other security threats
• Load balancing cookies: Ensure proper distribution of server load
• Session cookies: Remember your actions within a single browsing session

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference cookies: Remember your language and regional settings
• Progress cookies: Save your course progress and bookmarks
• Interface cookies: Remember your dashboard layout preferences
• Accessibility cookies: Store accessibility settings

3.3 Analytics Cookies

These cookies help us understand how our Service is being used:

• Usage analytics: Track page views, session duration, and user interactions
• Performance cookies: Monitor site speed and performance
• Feature usage cookies: Understand which features are most popular
• Error tracking cookies: Help us identify and fix technical issues

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

• Advertising cookies: Show relevant ads based on your interests
• Social media cookies: Enable social sharing functionality
• Retargeting cookies: Show ads for courses you've viewed
• Conversion tracking: Measure the effectiveness of our marketing

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

• Google Analytics: For website analytics and reporting
• Video Platforms: For embedded educational videos
• Payment Processors: For secure payment processing
• Customer Support: For live chat and help desk functionality

5. Cookie Duration

Cookies have different lifespans:

5.1 Session Cookies

These are temporary cookies that expire when you close your browser. They are used for essential functions like maintaining your login session.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They typically last:

• Authentication cookies: 30 days
• Preference cookies: 1 year
• Analytics cookies: 2 years
• Marketing cookies: 30-90 days

6. Managing Your Cookie Preferences

6.1 Cookie Settings

You can manage your cookie preferences through our cookie consent banner when you first visit our site, or by accessing cookie settings in your account dashboard.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set cookies to expire when you close your browser
• Receive notifications when cookies are set

6.3 Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

7. Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience on our platform:

• You may need to log in repeatedly
• Your preferences and settings may not be saved
• Some features may not work properly
• Course progress may not be tracked accurately
• The site may not remember your accessibility settings

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

9. Your Rights Under GDPR

If you are located in the European Union, you have certain rights regarding cookies:

• Right to be informed about cookie usage
• Right to consent to non-essential cookies
• Right to withdraw consent at any time
• Right to access information about cookies
• Right to have cookies deleted

10. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us: